Data We Collect and Why We Use It
When you create an account, we collect your name, email address, mobile number and the payment method you register — whether that is bKash, Nagad or Rocket. Each time you make a deposit or request a withdrawal, we log the transaction reference, wallet number and timestamp.
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This helps us verify your identity, process your payment and resolve any disputes quickly. We also collect device data — your browser type, IP address and session duration — to keep your account secure and to detect unusual login activity. If you contact support, we store
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the conversation to improve how we handle similar queries. We do not sell your personal data to third parties, and we do not share your bKash, Nagad or Rocket wallet details with advertisers. Data is retained for as long as your account is active and for
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a further period required by applicable financial record-keeping obligations. You may request a copy of your data or ask us to delete it at any time by reaching our support team. All rights described here apply subject to your local law and the eligible regions we
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serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.